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Management systems

On 17th October 2014, Vodoopskrba i odvodnja d.o.o. successfully recertified its quality management system according to the ISO 9001:2008 standard upon an external recertification assessment carried out by TÜV Croatia. This is the third recertification of the quality management system in Vodoopskrba i odvodnja d.o.o. since its first certification in May 2005.

Furthermore, on 10th December 2014, upon external verification, Bureau Veritas confirmed that, resting on HACCP principles, the drinking water safety management system at Vodoopskrba i odvodnja d.o.o. complies with the ISO 22000:2005 standard, and that Vodoopskrba i odvodnja d.o.o. retains its right to display the ISO 22000:2005 certificate. Vodoopskrba i odvodnja d.o.o. certified its drinking water safety management system resting on HACCP principles on 18th January 2013.

Furthermore, also on 10th December 2014, upon external verification, Bureau Veritas confirmed that, resting on HACCP principles, the food safety management system in the indoor restaurant for employees of Vodoopskrba i odvodnja d.o.o. also complies with the ISO 22000:2005 standard, and that Vodoopskrba i odvodnja d.o.o. retains its right to display its ISO 22000:2005 certificate with regard to the stated process. Although the certification of the internal restaurant service which is not open to the public or consumers is not a responsibility of our company, the management of Vodoopskrba i odvodnja d.o.o. decided that its restaurant should also be certified according to HACCP principles, which was successfully implemented on 18th January 2013. This affirms the permanent commitment of Vodoopskrba i odvodnja d.o.o. to keeping both internal processes as well as its business activity with consumers in line with the highest health, safety and quality standards.

According to health safety, quality, excellence and cleanliness, the drinking water supplied by Vodoopskrba i odvodnja d.o.o. is among the best quality water in relation to public water supply throughout Europe. By constantly improving, the public drainage system permanently raises the level of safety and coverage of the service area, and this is the best warranty for protecting our population's health and environmental protection.

On 2nd June 2016, the Drainage Technology Service Laboratory (within the Drainage Sector of Vodoopskrba i odvodnja d.o.o.) was issued a Certificate of Accreditation (Br./No.: 1531, Klasa/Ref. No.: 383-02/15-30/023, Urbroj/Id.No.: 569-02/11-16-21) by the Croatian Accreditation Agency (HAA) for wastewater testing according to the HRN EN ISO/IEC 17025:2007 standard. The issuance of this accreditation marks the successful completion of the demanding process of certifying the highest level of competence for wastewater testing under continuous external independent supervision of HAA assessors.

With the aforementioned certificates and accreditations as well as further planned implementation of international standards, Vodoopskrba i odvodnja d.o.o. stands out as the leader within its own business activity in the fields of protection, safety and quality.

Vodoopskrba i odvodnja d.o.o. thereby confirms its long-term commitment to to keeping its business activity with consumers as well as its internal processes in line with the highest EU and global health, safety and quality standards.
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