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Services
Price of water services
Drinking water supply via tanker truck
Measure the Q/H line
Cleaning of cesspools and septic tanks
Drain cleaning
Installation of signal splitter on the user's water meter
Documents
Forms
Public procurement
ViO projects
Customer area
Write to us
SEPA
Accessibility statement
Working hours
My ViO
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Whom to contact with a bill complaint?
Can a customer read out their own water meter?
How to regulate overpay of a water consumption?
How can one make changes to the number of household members?
How are consumer names changed with the change of ownership or lease?
How can one change an account delivery address or correct incorrectly entered names, surnames and addresses in their account, etc.?
Is "white water" safe for human consumption?
What is the water hardness in the water supply system of the city of Zagreb and Samobor?
Connecting to municipal water facilities
Installation of internal water meters
Consumer rights and obligations
Data protection
Data protection officer
The right of access to information
Internal installations malfunction
Preventive measures against internal installations freezing
Consumer Complaints Commission
Useful links
Media zone
Contacts
Current Activities
Upon the low temperatures it is necessary to take preventive measures against internal installations freezing
News
We commemorated the World Water Day
Grant Agreement from NPOO officially signed
Students of the Faculty of Civil Engineering at Tuškanac construction site
The history of waterworks in the city of Zagreb is part of the project "Culture of Tourism"
Employees of Vodoopskrba i odvodnja received a medal of the City of Zagreb
140 years of public water supply in the city of Zagreb
Magenta B2B RUN
Vodoopskrba i odvodnja took part in the Night of Museums
March 22nd - World Water Day
March 22nd - World Water Day
Hidden project of Motovun Film Festival held in Vodoopskrba i odvodnja
The City of Zagreb Award awarded to Vodoopskrba and odvodnja d.o.o. operational units
Employees of Vodoopskrba i odvodnja participated in the UNICEF's humanitarian race
144 years of public water supply
Field work for Civil Engineering students at the construction site of the Transport Sesvete collector - CUPOV
Outstanding debt write off for services provided by Čistoća, Vodoopskrba i odvodnja Ltd. and GPZ Opskrba Ltd.
Employees of Vodoopskrba i odvodnja participated in giving help to Split threatened area
Reaction to articles published on web portals regarding Zagreb water quality control
Public tender for design of objects intended for consumption of Zagreb water
Virtual walk through Water Supply Museum
Unicef Milky Way run
ViO participated in MAGENTA B2B Run for second year in a row
Activities regarding Debt Resolutions Act execution to individual persons
The children of Vodoopskrba i odvodnja employees visited their parents and spent a day with them at work
The results of public tender for the design of objects intended for consumption of Zagreb water
DA, voDA! Exhibition of works submitted to the tender for the design of objects intended for consumption of Zagreb water
March 22nd - World Water Day
Students' visit regarding World Water Day
Students of the Faculty of Civil Engineering on Dubravica I. and III. construction site
Special cleaning vehicles
Recommendations for service users
Drinking water quality
Zagreb fountains lit up for employees of Vodoopskrba i odvodnja Ltd.
Modernized surveillance control system and dispatch center
Works at Bukovačka road
Aleja Bologne - Škorpikova underpass
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Let's save healthy and drinking water for the generations to come!
For 130 years we have been taking care of drainage of wastewater.
Did you know that our water is one of the best in Europe?
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My VIO
Online system for monitoring water consumption and billing, input of water meter status
Water prices
1m
3
(households)
Variable portion: 1,93614 EUR
Fixed portion:
2,51 EUR/mo
water meter status
Šifra kupca
Mjerno mjesto
Upišite: 8257
* samo za korisnike s područja grada Zagreba i općine Stupnik
Current Activities
08.12.2022.
Upon the low temperatures it is necessary to take preventive measures against internal installations freezing
More
News
Emergency interventions (0-24)
Water supply:
Zagreb:
01 6163 999
Samobor:
01 6425 007
Drainage:
01 6163 222
Holding Center (0-24)
072 500 400
(call price according to the tariff of the telecommunications operator)
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Send us your questions, remarks and praise
News
07.07.2022.
144 years of public water supply
143 years ago, on July 7, 1878, the city waterworks was put into operation.
More
03.06.2022.
Students of the Faculty of Civil Engineering at Tuškanac construction site
More
22.03.2022.
March 22nd - World Water Day
More
23.12.2021.
Grant Agreement from NPOO officially signed
More
Most important links
ViO Works
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FAQ
Quality table of water for human consumption
Connecting to municipal water facilities
Museum of Water Supply
Locations for users
Holding center
Information and Complaints, writing office
Address
:
Grada Vukovara 41 street
Dubečka 2 street
, Dubec branch
Phone
:
072 500 400
E-mail
:
holding.centar@zgh.hr
Working hours
Business Location Folnegovićeva street
Submission of requests for connection, writing office
Address:
Folnegovićeva 1, 10000 Zagreb
Phone:
+385 (0) 1 6163 000
Fax:
+385 (0) 1 6163 770
E-mail:
vio.info@zgh.hr
Working hours
Business Location Samobor
Information and Complaints, submission of requests for connection
Address:
Zagrebačka 18, 10430 Samobor
Phone:
+385 (0) 1 6425 001
Fax:
+385 (0) 1 6163 770
E-mail:
samobor.reklamacije@zgh.hr
Working hours
