Installation of internal water meters
Pursuant to the General and Technical Water Service Provider Terms and Conditions (Official Gazette of the City of Zagreb 17/13) and the Decision on the Amendments to the General and Technical Water Service Provider Terms and Condition from 12 December 2014, the installation of internal water meters at (old) residential buildings is not performed by Vodoopskrba i odvodnja Ltd. (hereinafter: the Provider), but by private entrepreneurs chosen by co-owners of separate units on the market.
Internal meters are usually read out remotely. If the building’s main water meter does not allow remote reading, the Provider will replace the main water meter with a meter that allows remote reading as a part of the internal water meter installation process at the request of co-owners and at their cost.
Vodoopskrba i odvodnja d.o.o is obligated to change the main water meter in residential buildings every five years. If a residential building needs to replace the main water meter to install water meters with pulse outputs in the flats, the tenant representative must file a request at Vodoopskrba i odvodnja d.o.o. to replace the main water meter that will be compatible with remote reading. If the main water meter is not included in the Regular exchange plan, replacing the water meter will be charged.
The co-owners are under obligation to enter into a coproprietor agreement, which must be authorised by co-owners of a minimum of 51% of the building. The coproprietor agreement regulates the relations related to the allocation of water consumption based on the readings of internal water meters installed at individual units (apartments, office) especially:
Internal meters are usually read out remotely. If the building’s main water meter does not allow remote reading, the Provider will replace the main water meter with a meter that allows remote reading as a part of the internal water meter installation process at the request of co-owners and at their cost.
Vodoopskrba i odvodnja d.o.o is obligated to change the main water meter in residential buildings every five years. If a residential building needs to replace the main water meter to install water meters with pulse outputs in the flats, the tenant representative must file a request at Vodoopskrba i odvodnja d.o.o. to replace the main water meter that will be compatible with remote reading. If the main water meter is not included in the Regular exchange plan, replacing the water meter will be charged.
The co-owners are under obligation to enter into a coproprietor agreement, which must be authorised by co-owners of a minimum of 51% of the building. The coproprietor agreement regulates the relations related to the allocation of water consumption based on the readings of internal water meters installed at individual units (apartments, office) especially:
- naming of the legal entity (private entrepreneur) who will install the internal water meters at individual units and maintain the water meters and the reading equipment, if it has been installed, in the certification period,
- appointing an authorized person for water allocation. An authorized person may be a legal person who installed the water meters, as well as another legal or natural person (building manager, co-owner representative),
- water distribution system for separate units that will not have built-in water meters.
Customers and the legal person for the installation of water meters shall enter into an agreement on the installation of water meters and maintenance of the associated remote reading equipment, and the customers and the authorized person for reading water meters shall conclude a water distribution contract based on the reading of the main and internal water meters. In order for the water distribution via built-in internal water meters to start, it is sufficient that the internal water meter be installed into only one apartment or business space.
The authorized person for water allocation reads out the main and built-in internal water meters, carries out the distribution of water and deliver to the Provider the data for calculating the consumption of all separate units of water customers in the building in electronic form, regardless of whether they have installed internal water meters or not. One building may only have one authorized person for water allocation and the Provider will not recognize individual reports on the service customer water consumption.
A representative of the co-owner or the authorized person for water allocation shall be obliged to deliver to the Provider:
- a copy of the co-ownership agreement, along with a census sheet from which it shall be apparent that it has been approved by 51% of the co-owners;
- a copy of the agreement for the installation and maintenance of the water meters and the associated remote reading equipment and the agreement on water distribution based on read-outs of the main and internal water meters, a table of the co-ownership shares of all service customers.
The request for replacement of the main water meter with a water meter suitable for remote reading shall be delivered to:
- via mail to an address (Vodoopskrba i odvodnja d.o.o., P.O. Box 487, 10001 Zagreb)
- personally on location (Vodoopskrba i odvodnja d.o.o., Folnegovićeva 1, 10000 Zagreb)
- scanned via e-mail (vio.info@zgh.hr)
