Internal installations malfunction
The activities of public water supply and drainage include the rights and obligations of the public supplier and services users all defined by the applicable legal regulations and General and Technical Conditions for the Supply of Water Services.
Vodoopskrba i odvodnja Ltd. as a public provider of water services, is responsible and bears all related costs for maintenance and repair of the public part of the water supply network.
Vodoopskrba i odvodnja Ltd. as a public provider of water services, is responsible and bears all related costs for maintenance and repair of the public part of the water supply network.
In the situation od malfunction on the internal part of the installation, the user is obliged to repair the malfunction. Internal installation competence is defined by the General and Technical Conditions for the Supply of Water Services, Article 9:
(1) When concluding the connection contract, the user of the service agrees to transfer the water supply and network connection to the public drainage network owned by the Supplier without any compensation.
(2) The user of the service is obliged to maintain the plumbing installation from the closure device behind the main water meter and water meter window, as well as the drainage installations and devices that make up the internal channel network including the control window (hereinafter: internal installation) in the state of functional correctness.
(3) The supplier shall provide the technical data necessary for the hydraulic budget and the project of plumbing, as well as the technical data necessary for the design of the public drainage network and, decides whether the connection can be carried out.
(4) Owners of real estate by merging with the public water supply network or drainage network, undertake without special declaration the obligation to keep their internal installations in order and also to comply with the regulations of these Terms.
Vodoopskrba i odvodnja Ltd. carries out the water supply services calculation in accordance with the state indicated on the water meter or using the method of estimated value and is not obliged to write-off debts arised as the result of increased consumption due to the failure on the internal part of the installations.
WE URGE ALL USERS TO BE EXTRA CAREFUL WITH THEIR INTERNAL INSTALLATIONS SO THERE IS NO INCREASED CONSUMPTION OF WATER DUE TO ANY EVENTUAL MALFUNCTIONS.
(1) When concluding the connection contract, the user of the service agrees to transfer the water supply and network connection to the public drainage network owned by the Supplier without any compensation.
(2) The user of the service is obliged to maintain the plumbing installation from the closure device behind the main water meter and water meter window, as well as the drainage installations and devices that make up the internal channel network including the control window (hereinafter: internal installation) in the state of functional correctness.
(3) The supplier shall provide the technical data necessary for the hydraulic budget and the project of plumbing, as well as the technical data necessary for the design of the public drainage network and, decides whether the connection can be carried out.
(4) Owners of real estate by merging with the public water supply network or drainage network, undertake without special declaration the obligation to keep their internal installations in order and also to comply with the regulations of these Terms.
Vodoopskrba i odvodnja Ltd. carries out the water supply services calculation in accordance with the state indicated on the water meter or using the method of estimated value and is not obliged to write-off debts arised as the result of increased consumption due to the failure on the internal part of the installations.
WE URGE ALL USERS TO BE EXTRA CAREFUL WITH THEIR INTERNAL INSTALLATIONS SO THERE IS NO INCREASED CONSUMPTION OF WATER DUE TO ANY EVENTUAL MALFUNCTIONS.
