How are consumer names changed with the change of ownership or lease?
If it is a consumer with their own water meter it is necessary to:
- fill in a request, signed by the consumer and the telephone contact number
- Attach a copy of the documentation on the basis of which there is a visible change to the request (purchase contract, gift contract, inheritance contract etc.) and a record of the apartment handover (if it is a new apartment purchased from the investor/contractor from which the number of the water meter being transmitted is visible
- if the property is co-owned, the written consent of the co-owner to whom the invoice will be addressed is required.
Request with completed documentation can be submitted:
- via mail to an address: Vodoopskrba i odvodnja d.o.o., Folnegovićeva 1, Zagreb
- personally on location: Folnegovićeva 1, Zagreb
- scanned via e-mail vio.info@zgh.hr
If the water consumption in the building is paid over a single water meter according to the number of household members, the change of the customer name is done by Gradsko stambeno komunalno gospodarstvo d.o.o., Savska street No. 1, Zagreb.